Privacy Policy

At GemDiamond.com we protect your security and we respect your privacy. We only collect personal information when you place order, or when you voluntarily submit it to us in order to receive information. If you have requested to receive mail, e-mail or other communication from us and are no longer interested in continuing to receive it, you can easily opt out by following the “opt out” procedure in e-mail communications, or by contacting customer service.

In the order process it is necessary to obtain email address, physical address and phone numbers in order to verify and fulfill the order and to provide you with time sensitive communication. Credit card or other financial information is required for processing payments and is shared with specifically relevant financial institutions only for the purposes of verifying and completing the transaction. We provide a secure shopping environment featuring 128 bit encryption technology.

At GemDiamond.com we value you as our client and it is not our intention to share your information with any other third party, except in the case that we are required to by law.

Our tracking systems on the website identify your ip address only and allow us to monitor surfing on our site in order to help us improve functionality and navigation. We may also employ the use of cookies in order to recognize you on return visits and provide you with a more personalized shopping experience.

Any changes in our privacy policy will be posted here in advance of the change. Should you have any questions or comments about privacy, please contact customer service.